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For Patients

Thank you for choosing Cardiology Associates of East Tennessee for your healthcare needs. It is always our goal to provide the best possible cardiac care.

Common conditions we treat include:

Make an Appointment

To request an appointment, call us at (865) 373-7100 Monday-Friday, 8:30 a.m. until 4 p.m. Please call at least 24 hours in advance for appointment cancellations or rescheduling.

After-Hours Emergencies

The on-call physician is available after hours for emergencies only. If you are experiencing potential cardiac symptoms please go to the nearest emergency room.

Patient Registration

A new registration form is required for all patients annually. To reduce your wait time at registration, we encourage you to print and complete the following forms prior to your appointment and bring them with you:

Patient Reminders

  • If you are a new patient please bring the paperwork attached above with you and arrive 30 minutes early to complete any further paperwork. If you are an established patient, please arrive 15-20 minutes early.
  • If you have been referred to our office by another healthcare provider, please contact our office prior to your visit to make sure all necessary paperwork and referral information has been provided.
  • Bring all medications you are currently taking in their respective bottles (not just a list) – prescribed and over-the-counter.
  • Bring your insurance card and a valid photo ID, such as a driver’s license, passport or state identification card.
  • You will be contacted by phone two days prior to your appointment by our automated appointment reminder system.
  • Please make every effort to arrive in a timely manner for your scheduled appointment time.  Should you need to reschedule or cancel, please provide at least 24 hours notice.

Billing and Financial Information

As a convenience to you, co-payments and prior balances are collected when your arrive at the office for your visit. Our office accepts cash, check, Mastercard, and Visa.

  • For services not covered by insurance full payment is due at the time of your visit.
  • CAET is committed to providing all of our patients with the best medical care possible. If you have special financial needs, we are here to help you. Simply call our business office prior to your appointment to discuss available options.
  • It is imperative that we have your correct insurance information so that we can bill your office visit directly to your insurance company. In the event that your insurance changes please be sure to let our staff know so your information can be updated. Our staff will be asking to view your insurance cards on every visit. CAET participates in many insurance plans. Please contact your insurance company if you any questions regarding our participation.

Medical Records

If you need a complete copy of your medical record, please call the office at (865) 373-7100. We will notify you when the record is ready.

Prescription Refills

To provide you with the best possible care, please ask for prescription refills during your office visit. If this is not possible and you require a refill prior to your next scheduled appointment, please contact your pharmacy to fulfill your request.

Please note that for safety reasons, we do not refill prescriptions after hours.

Already a Patient?

Your Satisfaction is Important to Us! We strive for excellence – every patient, every time. And we want to be your elite primary care team. Please let us know how we are doing by completing a quick survey.